Privacy Policy PP96 – Member Data Protection & Privacy

Pp96 understands that member trust is our most valuable asset. In today's increasingly complex digital landscape, protecting personal information is not merely a legal obligation — it is our moral responsibility to every individual who trusts the pp96 platform as their entertainment destination.

This Privacy Policy is drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international security standards. We are committed to ensuring that every piece of data you share with us is handled with care, stored securely, and never misused for purposes unrelated to the services you use.

This policy applies to all pp96 channels, including the official website at pp96.onl, the pp96 mobile app for Android and iOS, and all official communications between pp96 and its members via email, live chat, or social media channels.

Pp96 collects your personal information through several methods — directly when you register or interact with our platform, and automatically through tracking technologies as you browse the website or use the app.

Every piece of information we collect has a clear and specific purpose. pp96 does not collect data merely for storage — each data point plays a role in ensuring you receive the best and safest gaming experience.

• Identity Verification & KYC: Ensuring every account is owned by a real, eligible individual, and preventing fraud and money laundering.
• Transaction Processing: Facilitating deposits, withdrawals, and all financial transactions smoothly and securely.
• Customer Support: Enabling the pp96 team to identify your account and resolve any issues quickly and accurately.
• Experience Personalisation: Tailoring promotional offers, game recommendations, and platform content to your preferences and playing habits.
• Platform Security: Detecting and preventing fraudulent activity, hacking, or system abuse in real time.
• Legal Compliance: Meeting the reporting and documentation requirements set out under applicable Malaysian law.
• Marketing Communications: Sending information about promotions, the latest bonuses, and platform updates — only to members who have consented to receive such communications.

Pp96 will not use your data for any purpose other than those stated above without first obtaining your explicit consent.

The security of your personal information is pp96's absolute priority. We continually invest in the latest security infrastructure to ensure your data remains protected from unauthorised access, breaches, or misuse.

All data transmitted between your device and pp96's servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. This means your information cannot be intercepted or read by any third party during transmission.

• Data is stored in integrated data centres with strict physical and digital access controls.
• Access to member personal data is granted only to PP96 staff who genuinely require it to perform their duties.
• Security monitoring systems operate 24 hours a day, 7 days a week to detect any anomalies or intrusion attempts.
• Data backups are performed regularly to ensure service availability even in the event of technical disruptions.
• All pp96 staff who handle personal data have undergone data protection training and are bound by confidentiality agreements.

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected, or for as long as your account remains active. Once an account is closed, data will be kept for the minimum period required by law before being securely deleted.

PP96 does not sell, rent, or trade your personal information to any third party for commercial purposes. This is our non-negotiable commitment.

However, there are limited situations where pp96 may need to share certain information with trusted parties:

• Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with integrated payment providers such as FPX, Touch 'n Go, GrabPay, and Boost. These providers are bound by strict confidentiality agreements.
• Game Providers: Minimal account information is shared with third-party game providers integrated with the pp96 platform solely for the purpose of delivering gaming services.
• Legal Authorities: pp96 will disclose the necessary information if ordered to do so by a court, law enforcement agency, or regulatory body with the relevant jurisdiction.
• Fraud Investigation: In cases of suspected fraud or illegal activity, relevant information may be shared with authorities or security partners involved in the investigation.

Pp96 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device that help us recognise you during subsequent visits and tailor content to your preferences.

You can manage or delete cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some pp96 platform features.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information held by pp96. We fully respect and facilitate the exercise of these rights.

To exercise any of the above rights, please contact the pp96 support team via live chat on the platform or our official email. pp96 will process your request within 14 working days.

Pp96 is an adult entertainment platform designed exclusively for individuals aged 21 years and above. We do not intentionally collect or process any personal information relating to individuals below that age.

If pp96 discovers that personal information of a minor has been collected without proper age verification, we will promptly delete that information and terminate the associated account. Parents or guardians who become aware that their child has registered at pp96 are requested to contact us immediately.

Pp96 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or improvements to the security measures we employ.

Any material changes to this Privacy Policy will be communicated to members via:

• Notification within the pp96 platform upon next login.
• Email the address registered to your account.
• Updates to the Privacy Policy page on the official pp96 website.

It is your responsibility to review this Privacy Policy periodically. The "Updated" date at the top of this document indicates when the latest version was published. Your continued use of the PP96 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or how pp96 handles your personal information, our Data Protection Officer (DPO) team is ready to assist.

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the pp96 platform.
• Privacy Email: [email protected] — response within 1 to 3 business days.
• Language: Full support in Malay and English.

We hope to resolve any concerns you have directly. However, if you feel that we have not handled your complaint satisfactorily, you have the right to lodge a complaint with Department of Personal Data Protection (JPDP) Malaysia as the relevant regulatory authority.